| With the big mega web hosting
companies you get a single processor machine with
and IDE hard drive and 799 other customers
together with you on 1 over worked server.
Single processor...
IDE hard drive... This is exactly how your home
computer is built!
They pile on customers until the server is so
over loaded is starts having problems usually 700
to 800 web sites per machine! This is doing
business the right way to the mega host!!
They don't care about
anything but the bottom line. This is why they find with the cheapest equipment they can get by
with.
The problem is they don't get by with it, and
their customers are the victims of unethical
treatment and sub par performance. Resulting in excuses and a lot of customer churn.
These companies rely upon this to happen. It is
the only way they can sign up new customers
because they know all the other mega web host are
doing the same thing exactly the same way.
This keeps a fresh supply of customers
continually looking for new web host to sign on
with. This is called "churn" in the
hosting industry.
Rather then take steps to prevent churn large
hosting companies actually rely upon it for new
customers.
They know that eventually their customers will
get tired of the slow performance and
unpredictable down times that are normal for the
hosting industry.
Then when you try to contact
them they ether don't allow phone calls don't give
direct answers to your questions or don't bother
to even get back to you with a reply.
Why should they? With many new signups per day you will never get
personal treatment from them. Why? Simple these
companies don't care about the technical aspect of
what they do.
They can only achieve there business goals by
limiting contact with their customers. This is why
if you contact them more then a few times they
will blacklist you and completely ignore every
request you make for help.
They actually intend to make you quite there
service and find another web host. See, you have
become a problem because you expect to get help or
simply have your questions answered.
They can not allow this to happen or they will
have to hire a much large staff and they can't be
expected to do that.
Or they just do like DELL and outsource there
tech support to India.
Hey, We have nothing against India but they are
very hard to understand and usually end up not
being able to help you and this is after being on
hold for hours and being transferred all over
their phone support system. Maybe all over India??
For these web host a good customer is a
customer who never attempts to contact the support
staff or has any problems or would like some
personal help. A customer who does not mind slow
performance and problems like server down time
etc.
Sooner or later you will need to contact tech
support and if this happens enough their phone
system will be set to black list your calls in
order to discourage this behavior on your part.
If you continue to miss-behave and expect to
contact the company they will totally ignore you
until you drop your hosting account and go
someplace else.
Nothing but excuses for the total lack of
performance and poor service you receive.
After going through this ourselves for far too long we
felt we had no choice but to be responsible for
our own equipment and began to build our own
servers and host our own websites.
Why not start out with something better and
sign up with AVC. We are not the same old thing in
web hosting. We are a small aggressive company and
we are different.
We promise to keep your website up and running
fast just like our sites do!
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